I Lubna Hadid would like to share my take on my shopping experience at Souq Coupons. I am sure you would like to have a clear idea of what to expect when you order any product from one of the leading E-Commerce websites of Middle-East. So, I will breakdown my review covering all aspects of shopping to the product delivery and after service.
- Available Range of Product: From branded pet foods and supplies to latest premium/mid-range /others mobiles, laptops and tablets, a wide variety of personal care, baby care, office appliances and furniture, your everyday groceries/food and beverages, this is not it, you get a choice in antiques, old coins, jewelry and accessories. You name it and you will get it. Souq is a good option for people who do not want to walk through the hassles of shops and malls. I could shop for my Blu-rays/DVDs of my favorite movie, award-wining literature novels, home appliances, branded clothing all at just few clicks away. Hundreds, thousands of products are available from various sellers.
- Price: On a normal day, souq offers vary from 10-25% or even more depending upon the product and sellers. Apart from regular competitive prices, every-day in “Souq.com Deal of day” sales, and festivals and holidays like Ramadan, National day etc. products may get up to 50-80% discounts. Sales have a limited quantity on offer so we have to make the decision very quickly. Orders over 100.00 AED having “Free shipping” are tag are shipped free. For under 100 AED orders, delivery charges are applied based on address of delivery.
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- Ease of placing order: Placing an order is a few clicks away. SOUQ offers two modes of payment, online payment (credit cards) and cash at the time of delivery. There are also plenty of Souq Bank Offers that customers can avail.
- Delivery: As a customer, what I really hate about using E-commerce is waiting for my orders to deliver. With SOUQ, though immediate delivery is still not possible, waiting time is reduced to a day or two at max.
- Customer Grievance Redressal: SOUQ in known for being a customer friendly company. This has become even more stronger ever since Amazon took over. There has been an overhauling and company customer cell is on track.
Adding to this, ever since I have landed in Dubai, I have been an avid user of Souq Coupons They are applicable to most product categories. This makes me remember my most cherished experience with the website. Once I ordered a backpack and was not very satisfied with its material. It looked old, and hence I initiated a return request.
Just after my call with the customer service executive, my refund was processed in a few hours. I had a fulfilling experience and I recommend this website to everyone who wishes to save time. Souq is a one-stop solution to all your daily needs